Department of Information Resources-Vista Com Contract

The Department of Information Resources has awarded Vista Com DIR-SDD-781, Technology-based Recording Equipment, Software, and Services. The purpose of this contract is to provide technology based recording equipment, software, and services to the State of Texas, acting by and through the Department of Information Resources (DIR).

Go DIRect

We encourage the use of the DIR Go DIRect program to enable government and educational entities to purchase items directly from a DIR-contracted vendor, which streamlines the order process so customers receive their products/services more quickly.  Customers contact the vendor for product and pricing information and send their purchase orders (with the DIR contract number) and payments directly to the Go DIRect vendor, not to DIR.

Vista Com understands that the purchase cycle of a voice recorder is not an easy one, so let us tailor a quote for you based upon your specifications. Please submit purchase orders to Vista Com directly and reference the contract # DIR-SDD-781.

To request a DIR quote or to submit a purchase order, please contact our Sales Department at 281.516.9800 ext. 201 or ext. 208 or fax 281.516.7056.

DIR Pricing

Through the DIR contract Vista Com offers Eventide and Verint voice recording solutions at steep discounts.

Eventide Products	Customer Discount
Hardware	10%
Software	10%
Services for Eventide Products	Customer Discount
Installation	10% Included
Maintenance and Support- 24/7, On-Site, including Parts-Year One (Included in Customer Discount Price for Eventide Hardware Products)	0%
Maintenance and Support- 24/7, On-Site, including Parts-Additional Years	0%
On-site administrative and User Training (5 users)	10%
Verint Products	Customer Discount
Hardware	23%
Software	23%
Services for Verint Products	Customer Discount
Installation	23% Included
Maintenance and Support- 24/7, On-Site, Including Parts-Year One (Included in Customer Discount Price for Verint Products)	0%
Maintenance and Support-24/7, On-Site, Including Parts-Additional Years	0%
On-site administrative and User Training (5 users)	23%

Warranty

Vista Com is committed to providing you with the best service available. Vista Com offers 24/7/365 support during the first year and any following year under maintenance plans. Your organization will have access to our service personnel any time. Service is on-site and by phone, toll free. Our solutions are capable of remote diagnostics, saving you time and money.

After the initial warranty period our service personnel can offer you extended maintenance to ensure you trouble free operation should you ever have an issue, need new training, or just desire a comfort knowing your system has factory coverage.

Each system is customized to exceed the customer’s requirements and expectations.  Vista Com strives to ensure you are getting maximum value from your solution.

For all DIR sales, ordering, and pricing please contact:

Sales-Robin Clevenger
Phone: 281.516.9800 ext. 201
Fax: 281.516.7056
robin@vistacomtx.com

Please visit the DIR website for Vista Com’s contract details.