Our Products   Vista Com is your one-stop shop for ready-to-run call recording solutions. We plan and implement ready-to-run call recording solutions, including hardware, software, connectivity, and setup. Our partnerships are with the leaders of the industry. As certified dealers, we receive expert support in solving complex integrations. With their backing we are able to provide the best technological solution for you at the greatest value.

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PUBLIC SAFETY AND LIABILITY RECORDING Customers recording for liability reasons rely upon Vista Com for easy-to-use non-stop recording.  Our solutions can provide basic phone and radio recording through complex integrations including trunked radio and CTI.  Our software provides quick replay and download capability over networks from remote locations.  Researchers can tag calls with important notes and group them into subject incidents for future retrieval. We have solutions that store and archive your calls in multiple configurations.  We can provide agent or dispatch grading as well.  Our products offer full component redundancy for continued reliability.  Our products record all protocols seamlessly including VoIP, T1, digital or analog from stations or from phone trunks.

CONTACT CENTER AND QUALITY RECORDING Your customers demand quality when speaking to representatives of your business.  Our solutions provide numerous integrations with your PBX and network to help you achieve better results.  We can capture screen videos of agents´ interactions with customers along with voice information.  Supervisors can grade interactions and provide input to improve your quality.  Additionally we offer work force management solutions that take the guess work out of scheduling your agents for peak periods.  Our integrations work with industry leading PBX providers allowing for computer telephony integration providing agent tracking and identification.  We offer software as a browser or a desktop client.  We have applications to record on demand enabling the tagging of calls with important information or turning off or on recording for specific events.

SMALL BUSINESS Recording does not have to be an expensive proposition.  We provide various ways to small businesses to record for liability and quality reasons by partnering with the industries best offerings.  We offer constructive financing and leasing options.

TIME MANAGEMENT Vista Com is pleased to now offer net clocks from the industry leader Spectracom.  Our netclocks will ensure your recording and network equipment are all synchronized to exacting times through satellite linkage.

Check out our solutions above and contact Vista Com today to begin building your solution today.