Help your agents improve their operational efficiencies with Desktop and Process Analytics. Verint’s applications can help automate operations and increase productivity by analyzing where time is spent and provide a view into mapping the process flow. Verint’s Robotic Process can even help auto-populate applications giving the agent a head start. Our PCI process can stop the recording of credit card or other sensitive detail, while interacting with the customer.
Eventide Inc offers a version of the trusted NexlogDX software for enhanced encryption and system security. The encryption modules are FIPS 140-2 certified. The FIPS complia...
Eventide's mobile application lets IOS and Android users live monitor calls as they are received. Users are able to view these calls on a geo display. With the optional ability to a...