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Vista Com platinum support customers can now be monitored 24/7/365, seamlessly, and fully secured. Vista Com's SecureWatch enables our support engineers to monitor your Eventide NexLog configured call recorder around the clock. This service enables our engineers to watch your system continuously through a service within the Eventide recorder. This is not a Windows based virtual private network where vendors have access to a customers network. Eventide's engineers have enabled us to connect to the recorder specfic services and in a secure encrypted manner. We can monitor for system outages and loss of data. We can also upgrade software without the need of the customer having to participate in the remote services. Please contact us at service@vistacomtx.com for more information.
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