We provide solutions to analyze spoken and visual interaction within your environment. From contact center to public safety, we equip you with hardware and software than enable you to review and improve the customer experience and optimize your operation. Our engineers integrate our recording solution within your technology environment and provide you with intuitive software to review interactions between your employees and your customers. Our solutions enable you to reconstruct events, analyze and then react to these events in a productive manner.
- Record for compliance
- Improve agent skills
- Analyze operations
Our solutions are backed by industry leaders in contact center applications. Vista Com provides expert consultation of the most economically productive solution that closely matches your business flow ensuring minimal disruption to your operations while improving your customer experience.
WHAT'S NEW
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Oct22
Eventide Inc offers a version of the trusted NexlogDX software for enhanced encryption and system security. The encryption modules are FIPS 140-2 certified. The FIPS complia...
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Apr19
Eventide's mobile application lets IOS and Android users live monitor calls as they are received. Users are able to view these calls on a geo display. With the optional ability to a...