We provide solutions to analyze spoken and visual interaction within your environment. From contact center to public safety, we equip you with hardware and software than enable you to review and improve the customer experience and optimize your operation. Our engineers integrate recording hardware within your technology environment and provide you with intuitive software to review your recordings. Our solutions enable you to reconstruct events, analyze and then react to these events in a productive manner.

  • Record for compliance
  • Improve agent skills
  • Analyze operations

Our solutions are backed by industry leaders in voice recording and digital video. Vista Com provides expert consultation on the most economically productive solution that closely matches your business flow ensuring minimal disruption to your operations while improving your customer experience.


WHAT'S NEW

  • Oct09

    Speech Analytics in Louisiana

    Read about how Blue Cross Blue Shield of Louisiana implemented Verint's Speech Analytics to help the customer "know what they don't know".  With Verint's Speech engine customers can re...

  • Oct09

    5 Ways Verint's Mid-Market Solutions Can Improve Your Operations

    Vista Com is enabled by Verint to provide their award winning contact center solutions for your mid-sized business.  This article describes how our economical solution can improve your...

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