Why 9-1-1 Call Recording Matters Most on Your Busiest Days
On an ordinary day, a PSAP runs on rhythm. Calls come in at a manageable pace, telecommunicators work through the queue, and the recording system in the background does its job without much thought. Then a day like July 4th arrives, or a wildfire, a mass-casualty event, a flash flood, and that rhythm disappears. Call […]