Solutions
Vista Com is your one-stop shop for ready-to-run call recording solutions — mission critical and other communications — and enterprise inspection solutions. We plan and implement ready-to-run call recording solutions, including hardware, software, connectivity, and setup. Our partnerships are with the leaders of the industry. As certified dealers, we receive expert support in solving complex integrations. With their backing we are able to provide the best technological solution for you at the greatest value.
- Record for compliance
- Improve agent skills
- Analyze operations
Our solutions are backed by industry leaders in contact center applications. Vista Com provides expert consultation of the most economically productive solution that closely matches your business flow ensuring minimal disruption to your operations while improving your customer experience.
Mission Critical
- Dispatch Recording
- Radio Transmissions
- Computer Aided Dispatch (CAD) Systems
- NG911 Call Centers
Communications Recording
- Call Centers
- Desktop & Process Analysis
- Workforce Management
- Quality Management
- Recording for Compliance
- Courts and Interrogations
Enterprise Inspections
- Municipalities
- Building and Permitting
- Code Enforcement and Compliance
- Child Protective Services Documentation
- Corporate Shipping and Receiving
- Citizen on Patrol Programs
- Oil & Gas
- Refinery Turnarounds and Shutdowns
- Engineering Quality Control
- Public Safety Interviews, Interrogations, and Investigations
- Cloud-based
- Mobile-device integration
- Remote Video Inspections for collaborating with persons not in the field
Our Partners
Vista Com’s partnerships of industry leading quality and compliance recording solutions enable us to offer the best in industry technology designed to improve your operation. We provide voice logging equipment along with powerful software that enables the greatest gains in productivity. Imagine being able to record your agents and dispatchers interaction with customers and with a click of a mouse launch a grading template that improves performance. You grade your agent while viewing their actual display screen video ensuring their motions match the demand of the customer.
Automate the complex job of scheduling your contact center through work force management. Search keywords spoken by your customers and agents and reveal trends. Multiple forms of media such as digital, analog, VoIP, T1 or P-25 radios? No problem, we can integrate those forms of telephony and seamlessly present them to you.
Our partners are industry leaders and we have a vast array of software and hardware to help you optimize. We provide contact center recording hardware and software that can tailor to just about any environment. We have platforms that seamlessly monitor your environment based upon both Windows and Linux.
As an authorized dealer together with our partners we can provide expert solutions backed by engineering expertise that is the best in the industry.
