Pre-Sales Questionnaire

Please answer the as many questions as accurately as you can. This will help make our proposal process more efficient for you.

*Required fields

Key information for yourself and your lead

Your Name

Your Email

Your Company

Name of the PSAP/Agency?

Name of the Contact at the Agency?

Key information for lead's requirements

Current recording solution & age of recorder/likes/dislikes?

Brand of phone system?

Model of phone sets to be recorded?

Please specify if the phone system to be recorded is digital or VoIP?

If the phone system is VoIP, please provide the protocol?

Any phone audio encryption?

The number of admin phones to be record?

Brand of 9-1-1 system?

Verify if the 9-1-1 system is analog or IP?

The number of 9-1-1 positions or trunks to record?

Brand of CAD?

Brand and model of radios/consoles?

Are the Radios P25 Encrypted?

Yes No

The number of radios to be recorded?

Are the radios analog or IP?

Analog IP Both

Interested in having QA program?

Yes No

Recorder retention?

Yes No

If yes (retention), then what are the requirements?

Interested in capturing ANI/ALI information?

Yes No

Text-to-911?

Yes No

Geo Mapping?

Yes No

Screen Recording?

Yes No

If yes (screen recording), then how many positions?

Rapid SOS?

Yes No

Archiving to Network Attached Storage System (NAS)?

Yes No

Cloud Sync?

Yes No

Redudant System?

Any features that are not listed here that your client is interested in having?

Anything about your client's current environment that I need to know?

Buying timeframe?

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