PRODUCT NEWS: Artificial Intelligence | Tuned for Public Safety

Save Time With Eventide’s Transcription and Word Spotting Tool

Critical Insights AI is a powerful suite of artificial intelligence (AI) tools built to enhance performance, streamline processes, and drive better outcomes for public safety answering points (PSAPs), call centers, security teams, campuses, and more. Delivered as a Software-as-a-Service (SaaS) solution, it seamlessly integrates with NexLog DX-Series recorders and operates on Amazon Web Services (AWS) for secure and scalable data storage.

Specifically designed for public safety, this product is trained on public safety data to meet the unique needs of the field.

Speech Factor AI Highlights

  • Real-Time and Retrospective Transcription
  • Real-Time Word & Phrase Spotting with Alerts
  • Word & Phrase Search Across Selected Calls
  • Transcription Export
  • Transcription in Multiple Languages

Speech Factor AI Derives Input From

  • Phone/911 Audio
  • Agent Information
  • i3-Log™ Events
  • Radio
  • CAD Data