DigitalMarkets, Inc. (dba Vista Com) sells on DIR contract
PLEASE NOTE: NAVIGATION FROM THIS PAGE DOES NOT REPRESENT TEXAS DIR CONTRACT OFFERINGS
Texas Department of Information Resources
Vista Com offers law enforcement and public safety products and related services. Customers can purchase directly through this DIR contract. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are not available on this contract.
Vista Com POC:
Please Contact Robin Clevenger (281) 516-9800 Ext 201 or Email sales@vistacomtx.com for quotations, pricing information, or questions regarding Vista Com’s DIR contracts.
DIR-CPO-6125 DIR Pricing Information
DIR Links and Documents:
- The DIR Co-op Contract Program Overview
- Policy Driven Adoption for Accessibility (PDAA) Self-assessment form
For DIR product pricing please contact sales@vistacomtx.com
Generate PO to DigitalMarkets, Inc. dba Vista Com and Reference contract number DIR-CPO-6125.
Products & Services
This contract offers the following products and services. Please contact the Vendor for the latest information.
- Law Enforcement Public Safety Solutions
Brands
- Revcord
- Other Recording Solutions and associated solutions
Commodity Codes
Commodity codes are standard classification codes for products and services. These codes come from the State of Texas NIGP Commodity book. Using these codes tells Procurement Services what kinds of items are purchased most, so we can build better contracts to serve your needs.
- 803-68 – Recorders, Digital, Voice to CD
- 730-86 – Telephone Line Monitoring Systems
- 838-45 – Emergency Radio/Telephone Systems, 411, 911 etc., Dispatch
- 939-72 – Radio, Telecommunications, Telephone Equipment, Including 911 Systems and Facsimile Transceivers, Maintenance and Repair
- 206-89 – Storage Devices, Electronic, Disk Drive Compatible, Network Attached Storage (NAS), Storage Attached Network (SAN)
- 726-47 – Frequency Data Communication Equipment, Radio (Including Identification Equipment)
- 920-45 – Software Maintenance and Support Services
Pricing Index
EVENTIDE
REVCORD
VERINT
UPS
CALABRIO
EVENTIDE
| Hardware and Software (please specify items included in each category) | Discount % off MSRP |
|---|---|
| HARDWARE | |
| Nexlog 740 DX Hardware Bundle | 17.5% |
| Nexlog 840 DX Hardware Bundle | 17.5% |
| SOFTWARE | |
| Nexlog 740 DX Software Licensing Bundle | 17.5% |
| Nexlog 840 DX Software Licensing Bundle | 17.5% |
| SERVICES | |
| Professional Services Installation (Project Management, Installation) | 10% |
| Professional Services Integration (Custom integrations unique to customer I.T. environment) | 5% |
| Eventide Integration Services | 13% |
| Eventide Proprietary Non-discountable Custom Integration | 0% |
| MAINTENANCE AND SUPPORT | |
| First Year (software, parts, onsite included) | 0% |
| Maintenance Contracts | 3% |
| TRAINING | |
| Professional Services — On-Site Training (One session, unlimited participants) | 10% |
| Professional Services — Remote (One session, unlimited participants) | 10% |
| On-Line Tutorial (free to covered customers) | 0% |
REVCORD
| Hardware and Software (please specify items included in each category) | Discount % off MSRP |
|---|---|
| RECORDING HARDWARE | |
| Logger/Recorder Hardware | 5% |
| RECORDING SOFTWARE | |
| Logger/Recorder Software | 15% |
| CLOUD BASED LaaS | |
| Logger as Service | 5% |
| CLOUD SOFTWARE | |
| IQ3 Investigation/Inspection Cloud Solution | 5% |
| SERVICES | |
| Revcord Services | 5% |
| Installation (Project Management & Installation) | 10% |
| Custom Integration | 5% |
| First Year 24×7, 365 Support Services | 0% |
| First Year 24×7, 365 Support Services | 0% |
| Maintenance Contracts | 3% |
| TRAINING | |
| On-Site Single to Multi-Day | 10% |
| Remote (One session, unlimited participants) | 10% |
| On-Line Tutorial (free to support services covered customers) if available | 0% |
VERINT
| Hardware and Software (please specify items included in each category) | Discount % off MSRP |
|---|---|
| HARDWARE | |
| Verint Branded or Furnished Hardware | 17.5% |
| SOFTWARE | |
| Verint Branded Software and Licensing | 17.5% |
| Verint Cloud Based Solutions | 5% |
| SERVICES | |
| Professional Services Installation (Project Management, Installation) | 10% |
| Professional Services Integration (Custom integrations unique to customer I.T. environment) | 5% |
| Verint Professional Services | 5% |
| Verint Proprietary Non-discountable Custom Integration | 0% |
| MAINTENANCE AND SUPPORT | |
| First Year (software, parts, onsite included) | 0% |
| Maintenance Contracts | 3% |
| TRAINING | |
| Professional Services — On-Site Training (One session, unlimited participants) | 10% |
| Professional Services — Remote (One session, unlimited participants) | 10% |
| Verint Professional Training | 5% |
UPS
| Hardware and Software (please specify items included in each category) | Discount % off MSRP |
|---|---|
| HARDWARE | |
| Tripp Lite UPS – Commercial Off-The Shelf Hardware | 5% |
| SOFTWARE | |
| Tripp Lite UPS – Commercial Off-The-Shelf Software | 5% |
CALABRIO
| Hardware and Software (please specify items included in each category) | Discount % off MSRP |
|---|---|
| SOFTWARE | |
| On-Premise Software Discount | 5% |
| SERVICES | |
| Calabrio Services | 5% |
Warranty and Return Information
Products brands listed under DIR receive a one-year factory hardware warranty. All services are covered in addition to hardware during this one year period. Additional years of service can be procured to ensure your product receives hardware, software and service support. Standard off-the-shelf options and components are each covered under warranty per their manufactures policy.
This product category is highly configured to specific customer specifications, and as such, there are no returns for accepted equipment. Order cancellations are subject to a 35% restocking charge.