Voice Recorder Questions for Preparing Proposal

Full Name

Phone Number

Name of the PSAP/Agency?

Current recording solution & age of recorder/likes/dislikes?

Brand of phone system?

Model of phone sets to be recorded?

Please specify if the phone system to be recorded is digital or VoIP?

If the phone system is VoIP, please provide the protocol?

Any phone audio encryption?

The number of admin phones to be record?

Brand of 9-1-1 system?

Verify if the 9-1-1 system is analog or IP?

The number of 9-1-1 positions or trunks to record?

Brand of CAD?

Brand and model of radios/consoles?

The number of radios to be recorded?

Verify if recording the radios as analog or IP?

Interested in having QA program?

Recorder retention?

Interested in capturing ANI/ALI information?

Text to 9-1-1 interest?

Geo Mapping?

Screen Recording and if so, how many workstations?

Rapid SOS interest?

Archiving preferences, DVD, Network Attached Storage System (NAS)?

Any features that are not listed here that you are interested in having?

Anything about your current environment that I need to know?

Buying timeframe?